How to make your design suitable for printing
Please use ai, png, jpg, jpeg, eps or zip files when uploading your design files and please zip multiple files before sending them to us via the website.
If you are unable to do this then please email through your files with your order number. Please ensure files are clearly named for each position.
If you decide to create a mockup then you are not required to send us the files separately as the mockup files will be received automatically.
Every garment on our website displays customise options with available print positions to help you make the right choice for your clothing. Available printing areas differ between garments so make sure to check these before continuing.
If you choose to create a mockup at this stage, helpful orange boxes will outline the printable positions and logos will only place inside these areas.
Our team of skilled digitizers are happy to remove backgrounds from your logo so you don’t have to. By default we will remove plain backgrounds if we can see they are not part of the actual design.
Please specify measurements for your designs in the comments box, otherwise our designers will choose what is appropriate for that design and garment.
- The maximum width for printing is 35cm and 42cm height with a 70% coverage at this size.
- The maximum width/height for embroidery is 25cm and the maximum stitch count is 25,000 stitches.
The height/width of designs are automatically adjusted meaning that they are always in scale.
Please contact us if you require print/embroidery outside of these constraints and we will advise.
Certain customisation limitations may apply based on your design. For example, designs with a lot of varied colours may not be suitable for embroidery. This is why our expert team are available to offer the best solutions such as print method suggestions or design alterations. We may advise changes to designs to make them more suitable which could mean additional set up costs. Furthermore, we reserve the right to cancel an order if they do not meet our artwork guidelines and an alternative design decision is not met.
It is always best to send the highest quality version of your design that you can to ensure the best finished result. Files that are 300 DPI or higher are desirable. If we receive a low quality logo we will get in touch to discuss the best way to proceed so that you are not disappointed in your purchase.