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Delivery and Returns
Free delivery for all orders over £100
Standard delivery
We aim for a 10 working day turnaround time on all orders. In order to receive your items within this time frame it is important to provide us with high quality artwork. For more information on this please visit our ordering guide.
We offer free delivery for any UK orders over £100. A small charge of £5.99 is applicable to orders under £100.
Collection
If you are a local customer or visiting the Coventry area then it is possible to organise a collection from our warehouse. This is free of charge and subject to our opening hours which can be viewed here. It is advised to wait for an email informing you that your order is ready or contacting us before your arrival to ensure it is fully complete.
Returns
We always try to ensure quality products with a professional finish and take great care with each and every order. However, if you are unhappy with your products or have received a faulty item, please get in touch within 7 days of delivery so that we can look into this for you. In order to limit the risks of an incorrect order, please follow our helpful website guides, read item descriptions and pay attention to sizing information.
Unless incorrectly supplied or deemed to be faulty we cannot accept the return of:- Goods that have been embroidered, badged or printed.
- Goods that have been assembled in line with your requirements.
- Goods that have been specially procured in line with your requirements and do not form part of our standard range.